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Webinar: How can Canadian utilities advance equity and affordability?
Webinar: How can Canadian utilities advance equity and affordability?
Utilities need to navigate the delicate balance of providing water services to all customers, including those needing bill payment assistance, while also recovering service delivery costs. Utilities can provide customer assistance programs for customers who need help with their bill payments. When designed effectively, rate structures can also help address the challenges low-income households face. […]